Order Status / Reporting a problemYou can check the status or report a problem with your order at any time here:Shipping FeesJoyful Belly works hard to reduce your shipping to the bare minimum. Shipping fees will vary depending on location and the contents of your order. Shipping charges, including Special Handling and any other related costs, are non-refundable. Shipping rates are designated in your shopping cart when you check out. To find your shipping fee, go into the shopping cart and proceed to check out. Your shipping fee will be shown after you plug your zip code into the Paypal/Payment screen just before you check out.Shipping TimeJoyful Belly ensures that our products get from our home to yours in a safe and timely fashion. Your purchase, if totally in stock, generally ships within 2 business days. In some cases, your order may be delayed up to 2 weeks (for example, if we are making a fresh batch of an herbal formula). Special order items may take up to 1 month for delivery.If there are any complications in your shipment we will contact you directly. Once your product has been shipped, you will receive an email from [email protected] with an update to your order status. Click here to track your order. Backordered ItemsOccasionally, an herb may be out of stock due to acts of nature, changes in worldwide demand for an herb, and international customs issues. Since herbs must be grown and harvested, they can take several months to restock. Other products are simply back-ordered for a short window of time due to unexpected delays or during peak periods. When an item your purchased goes on back order, you will receive an email from us with the option to your cancel your order and credit that part of your purchase.Satisfaction GuaranteeIf you receive any portion of your order damaged, please contact [email protected] prior to returning the items.International ShippingYes, we ship worldwide. However, we cannot track items shipped internationally, or accepts returns due to damaged product.ReturnsPlease click here for our return policy.READ MORE ON THIS TOPIC
About the Author John Immel, the founder of Joyful Belly, teaches people how to have a healthy diet and lifestyle with Ayurveda biocharacteristics. His approach to Ayurveda is clinical, yet exudes an ease which many find enjoyable and insightful. John also directs Joyful Belly's School of Ayurveda, offering professional clinical training in Ayurveda for over 15 years.John's interest in Ayurveda and specialization in digestive tract pathology was inspired by a complex digestive disorder acquired from years of international travel, as well as public service work in South Asia. John's commitment to the detailed study of digestive disorders reflects his zeal to get down to the roots of the problem. His hope and belief in the capacity of each & every client to improve their quality of life is nothing short of a personal passion. John's creativity in the kitchen and delight in cooking for others comes from his family oriented upbringing. In addition to his certification in Ayurveda, John holds a bachelor's degree in mathematics from Harvard University. John enjoys sharing Ayurveda within the context of his Catholic roots, and finds Ayurveda gives him an opportunity to participate in the healing mission of the Church. Jesus expressed God's love by feeding and healing the sick. That kindness is the fundamental ministry of Ayurveda as well. Outside of work, John enjoys spending time with his wife and 7 kids, and pursuing his love of theology, philosophy, and language. STUDY AYURVEDA
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